Door-to-Door Guitar Service

Your Information

Instruments

Add each instrument you would like picked up. You can add more than one.

Instrument 1

Preferred Pickup Time

Hank's Guitar Shop will confirm the exact pickup date after submission if needed.

Select your pickup area above to see your available window.

Return Option

Policies & Acknowledgments

The $25 pickup fee is non-refundable. However, if approved repair/setup charges exceed $125, the $25 pickup fee may be credited toward the final repair bill.

After your instrument arrives at the shop, we will evaluate it and contact you with repair recommendations, pricing, and options. You must respond within five (5) days of estimate notification. If you decline the work, a minimum bench/evaluation fee of $35 will be charged. If you do not respond within five (5) days, your instrument may be returned unrepaired or held until arrangements are made.

If repair work is declined after evaluation, a $35 minimum bench/evaluation fee applies. Return delivery, if requested, is an additional $25.

Storage fees of $1 per day per instrument begin ten (10) days after customer notification that repair work has been completed. Completion notification may be sent by text message, email, or phone.

Customer understands that instruments should be provided in a hard case or gig bag whenever possible. Instruments without a case are accepted at customer's risk.

If customer is unavailable during the confirmed route window, the $25 pickup fee is forfeited.